Atul Jain
Worst experience ever — I was about to buy, but the sales lady… my god, such a horrible attitude.
Location: 2 Jurong East Street 21, #01-K17 IMM Building, Singapore 609601
Floor 0 · IMM Building
Trusted watch retailer offering authentic timepieces from designer brands at IMM.
Trusted watch retailer offering authentic timepieces from designer brands at IMM.
City Chain is one of Singapore's most established watch retailers, operating multiple outlets across the island including a convenient location at IMM Building. The store carries an extensive selection of authentic timepieces from renowned international brands, catering to both first-time buyers and seasoned collectors. Shoppers can browse everything from elegant dress watches to sporty chronographs and smart hybrids, with professional staff on hand to explain features, movements, and maintenance. City Chain's reputation for authenticity and after-sales service gives customers confidence in every purchase. The IMM outlet also offers competitive pricing within the outlet mall environment. For those in the Jurong area looking to invest in a quality timepiece or find a meaningful gift, City Chain provides a reliable, well-stocked destination. Visit to explore the latest collections and take advantage of knowledgeable guidance.Based on 16 Google reviews
Based on customer ratings
Based on customer ratings
Atul Jain
Worst experience ever — I was about to buy, but the sales lady… my god, such a horrible attitude.
Muhammad Khairi Md Nor
Disappointing Experience at City Chain IMM I had a rather unpleasant experience at the City Chain outlet at IMM. After …
Ezhilarasan Selvaraj
Good shop with some discounts for Chinese new year
SuperShades SG Sunglasses and Barbershop
Had always wanted to visit the shop ever since it was renovated to island shop. Finally decided to check out the sweet Seiko prospex on display. The helpful and courteous staff Kenny showed me the watches and even let me try them on. I didn’t buy on the spot as I wanted to compare some models online. A few days later I dropped in again and the staff recognized me. Friendly as usual. They let me try on those I saw on the online catalogue. Derrick the duty manager gave me sound advice to which model suited me and my needs and also calculated the current discounts. I was thoroughly convinced and decided to sign up as a member and also to purchase the watches. They very carefully guided me on the purchase as well as useful care tips. I felt very satisfied and felt other than spending money, I had a great experience and made new friends who share the same hobby. In this day and age, superb and ipeccable customer service is few and rare. Highly recommended! Thumbs up
Vivian T
I would like to sincerely compliment Derrick from the IMM branch for his excellent service. My mom’s watch box became faulty after only a few weeks of usage, and we were quite disappointed. However, Derrick handled the situation so …
City Chain
City Chain Store Entrance
The exterior of a City Chain store, a jewelry and watch retailer. The prominent black facade features the illuminated white logo and text "CITY CHAIN" above the entrance. Inside, display cases filled with watches and jewelry are visible, with customers browsing. A Casio sign is also visible.
Watch Store Entrance
The entrance to a modern watch store, with display cases filled with watches visible inside. The store features wooden paneling and a clean, well-lit interior. Signage for "SOLVIL ET TITUS" and "SEIKO" is visible.
City Chain
The exterior of a City Chain store, a watch retailer. The store features a large illuminated sign with the store name. Display cases with watches are visible both inside and outside the entrance. Promotional displays for G-Shock and Baby-G watches are positioned near the entrance. Inside, shelves are stocked with various watches, and brands like Solvil Titus are advertised.
City Chain Watch Store
The exterior of a City Chain watch store, featuring prominent "CITY CHAIN" signage above the entrance. Display cases with watches are visible outside the store, and promotional posters for brands like G-Shock, Baby-G, and Seiko are displayed on the facade and within the store. The interior of the store showcases numerous display shelves filled with watches.
Watch on wrist
A person is wearing a white Seiko Presage automatic watch on their wrist. The watch has a white dial with Roman numerals and a small window showing the inner workings of the watch. The background appears to be a jewelry store display case with other items visible.
Seiko Dive Watch
A close-up studio shot of a Seiko dive watch with a black dial and stainless steel bracelet, presented in a light-colored box against a dark background. The watch features luminous hour markers, a rotating bezel with minute markings, and the Seiko logo.
Baby-G Watch
A close-up of a light pink Baby-G watch with a white band. The watch face has rose gold accents and displays the day as THU. The watch is labeled with
Watch in a box
A black watch with a gold bezel and black strap is displayed in a light gray box lined with beige fabric. The watch face is black with white markers and hands. The bezel has markings for hours and minutes. The box is open, and the watch is resting on a cushioned insert. The background is a plain white surface.
Baby-G Watches Display
A display of various Baby-G watches, including digital and analog models, in different colors such as white, beige, brown, navy, light blue, and pink. Some watches have price tags indicating $139.00, $179.00, and $138.00. A sign in the background reads "RETRO POP OUTDOOR". The brand name "BABY-G" and "CASIO" are visible on the display stand.
G-Shock Watches Display
A display of various G-Shock watches, featuring different colors and styles. Some watches are black with yellow accents, while others are transparent, red, teal, or cream colored. A yellow sign with black text reads "CAUTION YELLOW WRIST ALERT". The G-SHOCK logo is prominently displayed on the display stand, along with the CASIO logo.
Seiko Watches Display
A display of various Seiko watches in a store window. The watches are arranged on stands and shelves, with some prices visible. The display features watches with different dial colors and strap materials.
Olivia Burton Watch Display
A display window filled with Olivia Burton watches. The watches are arranged on stands and in boxes, with some featuring floral designs and others with more classic faces. A small sign describes the brand as a beautiful and unique designer brand.
Baby-G Watches Display
A display of various Baby-G watches in different colors including white, pink, brown, and blue. The watches are arranged on white stands with the 'BABY-G' logo visible. A price range of '$189-199' is displayed below, along with the 'G-SHOCK' logo. A blurred image of a person with a striped shirt is visible in the background.
Seiko Automatic Watch
A close-up shot of a Seiko automatic watch with a green dial and a brown leather strap, worn on a person's wrist. The watch face displays the brand name
Seiko Watch Display
A display case showcasing various Seiko watches. The watches are arranged on white stands, with some featuring price tags. A sign with the Seiko logo is visible in the background. Decorative elements like coral and shells are also part of the display. One sign indicates "Solar" power with the text "The precision of quartz, powered by light alone. No battery change required." Another sign shows a diver and the text "X PROSPEX".
City Chain Storefront
A view of a City Chain store in a mall. The store has a large illuminated sign that says "CITY CHAIN". In front of the store, there are display cases with watches and other merchandise. To the left of the store, there is a digital screen displaying a QR code and promotional text in Chinese. A sign in front of a nearby store reads "MAINTENANCE WORKS IN PROGRESS".
Shopping Mall Interior
A view down a shopping mall corridor with various stores visible. On the left, a store named "CITY CHAIN" displays watches in glass cases. Further down, a jewelry booth labeled "BY INVITE ONLY JEWELLERY" is set up. Other store fronts are visible in the background, including "Lovisa" and "LVER". People are walking through the mall. A promotional banner hangs overhead.
Watch store display with anime advertisement
Two cylindrical display cases with watches are shown in front of a wall with a digital advertisement. The advertisement features characters from the anime "Demon Slayer" and the text "SOLVIL.TITUS x DEMON SLAYER". The display cases have images of watches and people skateboarding wrapped around them. One display case has a "SALE 25%" sign. The other has a "SALE 30%" sign. In the background, more watches are visible on shelves.
City Chain Store Displays and Staff
Collage of images showing the interior of City Chain watch stores, displays of watches in glass cases, and staff members. One image features the City Chain logo and name. Another shows a storefront with the name 'CITY CHAIN PRIMO'.
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