Location: 3 Gateway Dr, #04-36 Westgate, Singapore 608532
Floor L4 · Westgate
Full-service DBS bank branch at Westgate, Jurong East.
Full-service DBS bank branch at Westgate, Jurong East.
The DBS Westgate Branch at Level 4 provides comprehensive banking services to individuals and businesses in Jurong East and the surrounding western region. As one of Singapore's leading banks, DBS offers a full suite of services including savings and current accounts, fixed deposits, loans, mortgages, insurance, investments, and wealth management solutions. The branch is designed to serve the banking needs of the local community with dedicated counters for personal banking, priority banking for Treasures clients, and corporate banking facilities. For added convenience, the first hour of each day is reserved for elderly and vulnerable customers. While digital banking through DBS digibank is encouraged, the branch remains an essential touchpoint for complex transactions and face-to-face financial advice. Open Monday to Friday from 10am to 6pm and Saturday from 10am to 2:30pm, the DBS Westgate Branch is strategically located within Jurong East's premier shopping mall, making it easy to handle banking errands while shopping or dining. The branch exemplifies DBS's commitment to supporting the community through accessible, professional financial services.Based on 333 Google reviews
Based on customer ratings
Based on customer ratings
zubaidah taib
I Zubaidah called the hotline was served by Siti at 10.17am. Seriously I dont like to call the hotline sometimes it can be very frustrating. When I called earlier around 9am after going through the steps suddenly the machine say my time out …
Mei Lin
I am extremely disappointed with the way this was handled. My elderly mother made multiple trips over the past few days to exchange for new notes, and each time your staff turned her away, claiming there were no more new notes available. …
Stella Wee
I would like to compliment a staff of DBS Westgate branch. She is Saraswathy Arlthas. She help us to close a personal account and re open a joint name account on 26 Jan 2026. Her service was excellent, …
The Ronin
I wanted to just say thank you nice lady handling ticket queue and assistant manager who helped me the other day. Prior to this I been to 2 other branches and they also had a long queue and not able to serve me. I came here while I had to …
Lim Andy
I had an outstanding experience @ the DBS Westgate branch recently. I needed clarification on an instalment payment plan I had unknowingly applied for, and the bank staff Ms Joanne Low assisted me with exceptional patience & …
DBS Westgate Branch (All Services)
DBS Bank
A DBS Bank sign is visible above a red wall with two security cameras. Emojis of a smiling face and a thumbs up are overlaid on the image.
DBS Bank Entrance
The exterior of a DBS bank branch with a prominent illuminated sign displaying the DBS logo and name. The entrance features ATMs on the right side and a service counter area on the left. Yellow lines on the floor indicate social distancing queues. Several customers are visible interacting with the ATMs or at the service counter.
DBS Bank
The exterior of a DBS bank branch with multiple ATMs. The bank's logo and name are prominently displayed on a red and black sign above the entrance. Several people are seen using the ATMs.
DBS Bank
The exterior of a DBS bank branch with its prominent logo and red accents. Several people are visible inside and outside the bank, with some interacting with ATMs. The storefront has a closed security shutter.
DBS Bank
The exterior of a DBS bank branch with prominent red and black signage. The bank has ATMs visible behind a glass partition. Several people are seen entering and exiting the bank. In the foreground, there is a colorful display with cartoon animals and wooden structures, possibly a play area.
DBS Bank Entrance
The exterior of a DBS bank branch with prominent red and black signage featuring the DBS logo. The entrance area includes ATMs and several people waiting. To the left, there is a display of luggage and other retail items. In the foreground, there are colorful children's ride-on toys.
DBS Bank ATM Area
A DBS bank branch with multiple ATMs visible. The prominent red and black signage with the DBS logo is displayed above the entrance. A roller shutter is partially down on the left side, obscuring some of the interior. Several people are using the ATMs. In the foreground, there are colorful plush animal rides for children.
DBS Bank Entrance
The exterior of a DBS bank branch with prominent signage. The main sign above the entrance reads "DBS" in large white letters on a black background with the DBS logo. To the left, another "DBS" sign is visible. The facade is predominantly orange, with several ATMs lined up on the right side. People are seen interacting with the ATMs and entering/exiting the bank. An "EXIT" sign is also visible.
ATM machines
A row of ATM machines and a coin deposit machine are lined up against a bright red wall. The ATMs have screens displaying transaction options and card slots. Above the ATMs, posters advertise deposit and withdrawal services with images of cartoon animals. A "Quick Cheque Deposit" section is visible on the left. Security cameras are mounted on the wall.
Name Tag and Lanyard
A close-up shot of a person wearing a red polo shirt. A black name tag is pinned to the shirt, displaying the name "Susan Han" and the title "Deputy Service Manager". A black lanyard with the text "Live more, Bant less" repeated on it is also visible, draped over the shirt.
Bank Interior with Customers
Two customers are standing at a bank counter, interacting with staff who are not visible. The counter has a modern design with white and grey elements. Above the counter, there are numbers 2, 3, and 4, likely indicating service stations. A red wall with a logo is visible in the background. An "EXIT" sign is also present. Hand sanitizers are placed on the counter.
Bank interior with customers waiting
A bank interior with several customers seated on red and black ottomans, waiting to be served. A counter with staff is visible in the background, along with signage for DBS bank. A large promotional poster on the right side of the image reads "Less how More wow!".
DBS Digital Account Advertisement
A large advertisement for the DBS Digital Account is displayed on a wall. The ad features the slogan "Live like a boss with no minimum balance required" and a website address. A security guard stands to the left, and a woman is seated to the right, holding a document.
Video Teller Machine
A red sign with white text reads "Video Teller Machine" and lists "24hr Services Available: Card Services, Update Particulars, Balance Enquiry". A number "13" is visible above the sign. Inside an open doorway, a video teller machine with a screen and card slot is visible. A security camera is mounted on the ceiling inside the doorway.
DBS Westgate Queue Ticket
A queue ticket from DBS Westgate showing a queue number of 5029. It lists services such as Cheque Encashment, Coins Exchange, Fixed Deposits, and Other Cash Services. The ticket also provides instructions on how to get a new queue number via SMS and indicates the date and time as Thursday, 28 Oct 2021, 04:51 PM.
People waiting in line at ATMs
A group of people are standing in line to use ATMs inside a bank. The ATMs are located against a bright red wall. There are signs on the wall and to the right of the ATMs with information about banking services and scam warnings.
Bank Interior with Waiting Customers
A bank interior with several customers waiting in chairs. A digital screen displays information, and bank tellers are visible behind a counter. The DBS logo is displayed on the wall.
Bank Interior with ATMs and Seating Area
An interior view of a bank branch with a red and white color scheme. The DBS logo and slogan "Live more, Bank less" are prominently displayed. Several ATMs are visible along the back wall. A counter area with seating and tables is in the foreground, with customers present. Signage for "fun" is also visible.
Bank Interior with ATM and Waiting Customers
An interior view of a bank with customers waiting in line and using an ATM. The bank features a modern design with a white and red color scheme. A prominent DBS logo is visible on the wall. An ATM is in the foreground with a screen displaying deposit and withdrawal options. Several people are seated on benches, waiting to be served.
Bank Interior with Waiting Customers
The image shows the interior of a bank with several customers waiting in line. There are service counters with staff attending to customers. A sign on the wall reads "Less how More wow!". A blue screen is visible on the wall. The floor is tiled and there are red stools for seating.
ATM and Coin Deposit Machine
A close-up view of a coin deposit machine and an ATM. The ATM screen displays instructions to insert a passbook. Above the machines, a red sign details withdrawal and notes exchange services, along with bill payment options. The coin deposit machine has instructions and accepts various coins.
ATM and Coin Deposit Machine
An ATM and a coin deposit machine are shown side-by-side. Above them is a red sign detailing ATM services like deposit, withdrawal, balance enquiry, funds transfers, passbook update, notes exchange, and bill payments. The coin deposit machine has instructions for depositing coins. The ATM has a screen displaying options and a keypad. To the right is a red bin for dropping used items like red packets, QR gift cards, and envelopes.
Bank Interior with Drink
A person holds a lightbulb-shaped drink with pink and blue lights. In the background, a bank interior is visible with red walls, ATMs, and people queuing. The bank's logo, a red 'X' shape, is visible at the top.
DBS Bank Interior with ATMs
An interior view of a DBS bank branch, featuring multiple ATMs and a prominent red and white color scheme. The DBS logo is visible on a large illuminated sign above the counter area. Several customers are seen using the ATMs, while others are waiting in line. The overall ambiance suggests a functional and modern banking environment.
Bank Interior with Customers
An interior view of a bank branch with several customers waiting in line. A large red wall features a screen displaying "Welcome to the Future of Banking" and a list of available services. Another screen above shows queue numbers and service types. The DBS logo is visible.
People walking in a mall corridor
A man and a child walk down a mall corridor. To their left is a glass-fronted establishment with a chandelier. To their right is a counter with a cartoon character on the wall. Other shoppers are visible in the background.
Interior of a cafe with a bank in the background
The image shows the interior of a cafe with wooden tables and chairs. In the background, a bank with red walls and the logo "DBS" is visible. People are seen queuing at the bank.
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