Jay Zheng
In a nutshell, deceptive promotions, unprofessional cutting skills and very poor attitude. WORST HAIRCUT EVER! 误导消费者，理发不专业/偷工减料，服务态度差。最糟糕理发体验，没有之一！ An utterly disappointing and upsetting experience. Not surprised that their reviews are mostly complaints. Attracted by their 50% discount as depicted in the photo below, I walked in for a simple haircut. As the terms and conditions were not illustrated explicitly, I checked with their staff who assured me that the 50% off promotion was still available. I further enquired if the $10 haircut was after the 50% discount. The staff replied to me in Mandarin, “剪头发$10, promotion后就 $5” （haircut is $10, after promotion it's $5). I decided to give it a try. I was quickly assigned to a hairdresser who pretty much finished the haircut under 5 min. She did not let me check the condition of the haircut before removing the apron. I put on my spectacles and requested her politely to cut my fringe shorter. The hairdresser replied in Mandarin, “前面不用剪太短的，简短就不好看了” (It's not necessary to cut the front short as it won't look good if it's too short.) I eventually informed her to just cut it shorter. I could sense her impatience as she did not even bother to put back the apron properly. I had to pull the apron myself to fully cover my upper body. She then cut it grudgingly and wanted to call it an end without even clearing off the hair she just cut. I had to remind her to blow off the additional hair she cut from the fringe. While I made my way to the cashier I was told that the haircut cost $10. I clarified with her that a staff earlier told me that it's $5 after the discount. The hairdresser then explained that the 50% off was only applicable for dying and perming of hair. I was shocked and tried to look for the staff I enquired about the promotion earlier but she was nowhere to be found. I did not make further argument with the hairdresser as I needed to rush off. Nevertheless, I felt cheated and upset by their deceptive marketing techniques. I was also disappointed by the haircut itself which was done unprofessionally. Some basic components such as shaving of the posterior hairline and side burns, checking of hair condition before completion of haircut were all missing. The hairdresser pretty much wants to rush through her job. In summary, a dishonest salon that offers substandard haircut with very poor service and attitude.
