Samsung Service Centre at Jem

Samsung Service Centre

Samsung Galaxy Store

The exterior of a Samsung Galaxy store. A large vertical banner on the left displays "Galaxy Note10+" and a Samsung logo. To the right, the store entrance is visible with a digital display showing an advertisement for "Galaxy A70 | A80". The store facade features large windows and a prominent "Galaxy" logo on a dark background. Greenery and landscaping are present in front of the store.

Westgate 24-Hour Linkway to Boon Lay Way

The exterior of a shopping mall with a prominent sign indicating a "24-Hour Linkway to Boon Lay Way." Several storefronts are visible, including Pandora and Fila. Yellow retractable barriers are set up in front of the entrance. Escalators and walkways are visible in the background, suggesting a multi-level complex.

Samsung Storefront

The exterior of a Samsung store with large glass windows and doors. The prominent "SAMSUNG" logo is displayed in large white letters above the entrance. Inside, various Samsung products are displayed on shelves and tables. Digital screens show product advertisements, including one for the "Galaxy Z Fold7".

Samsung Storefront

The exterior of a Samsung store with large glass windows and the Samsung logo prominently displayed. Inside, displays of phones and other electronics are visible. Outside the store, there are large panda statues and an elevated walkway or bridge structure.

Samsung Storefront

The exterior of a Samsung store at night. The large, illuminated Samsung logo is prominently displayed above the entrance. The store has large glass windows and doors, and displays inside show various Samsung products. People are seen entering and exiting the store, and others are sitting on a bench outside. In the foreground, there are decorative panda statues.

Samsung Storefront

The exterior of a Samsung store with large blue "SAMSUNG" lettering above the entrance. The glass facade displays advertisements for the Galaxy S20 Ultra 5G, featuring images of the phone. A red rope barrier is set up outside the entrance.

Samsung Storefront

The exterior of a Samsung store at night. The large, illuminated "SAMSUNG" logo is prominently displayed above the entrance. The storefront features large glass windows showcasing displays of Samsung products, including a large model of a foldable phone. Inside, customers and staff can be seen interacting with products. A "NO ENTRY" sign is visible to the right of the entrance.

Samsung Customer Service

The exterior of a Samsung Customer Service store. The store has a glass entrance with the Samsung logo and "Customer Service" text above it. Inside, displays of Samsung products are visible. A large black sign with directional arrows indicates "Level 2" for Unit 02-01 (Customer Service & Experience Zone) and "Level 1" for Unit 01-01 (Experience Zone).

Samsung Storefront

The exterior of a Samsung store with large illuminated signage above the entrance. The storefront features a glass facade showcasing various Samsung electronic devices displayed on tables inside. Screens inside display product information and branding. A sign on the left side of the entrance advertises 'KPOP DEMON HUNTERS'.

Toast Box

The exterior of a Toast Box cafe. A sign above the entrance reads "TOAST BOX" in English and Chinese. To the right, a large window displays the interior of the cafe, with seating and customers. A poster on the window advertises "TOASTY TREATS" with an image of toast, coffee, and eggs.

Samsung Store Entrance

The exterior of a Samsung store with the large illuminated "SAMSUNG" logo above the entrance. Inside, displays of phones and other electronics are visible, with several customers browsing.

Samsung smartphone screen showing map app notification

A person holding a Samsung smartphone displaying a Google Maps interface with a pop-up message stating 'Device needs to cool down' and 'Dark theme will automatically turn on so you can continue to use Maps'. The screen also shows a promotional banner for 'Try Galaxy AI' at the top, and location markers including 'Singapore Changi Airport' and 'Changi Bay Point'. The phone's status bar indicates 59% battery and network connectivity.

Tablet Display Showing Map Application

A tablet screen displaying a map application with location markers including Pulau Ubin Jetty, Changi Beach Park, and IKEA Tampines. A pop-up message reads: 'Device needs to cool down. Dark theme will automatically turn on so you can continue to use Maps.' The device is placed on a stand on a light-colored surface. In the background, part of a printed price list or advertisement board is visible showing text like 'USB storage upgrade' and various prices such as $78, $129, etc., but no shop front or storefront signage is visible.

Operating Hours Display

A digital display shows the operating hours for a Samsung Customer Service Centre and Samsung Experience Zone. The display includes a QR code for obtaining a digital queue number for the service center. It also states that no food and drinks are allowed. The bottom of the screen shows a Windows taskbar.

Registration area in a modern store

A wide shot of a store's registration area. Two people are standing at a counter labeled "REGISTRATION." A large screen displays a video of a person in athletic wear. To the left, there are couches and display screens. The floor is a mix of wood and dark speckled tile.

Smartphone Camera Array

A close-up view of the rear camera module of a black smartphone. The module features multiple lenses, including a large square-shaped lens, several circular lenses, and a small circular red sensor. The phone's casing appears slightly damaged or worn around the edges of the camera array. The background is out of focus, showing an orange fabric-like texture.

Samsung Festive Savings Promotion

A large digital screen displays a promotion for Samsung's Festive Savings, offering a free UV sterilizer with Galaxy Buds Live. The screen shows images of the earbuds and a red ribbon. A person in a blue uniform is seated to the left of the screen. A sign on a stanchion reads "Please Stop and Check Out at Front Desk Before You Leave Thank You." The floor is tiled with a dark, speckled pattern.

Interior with tables and chairs

The image shows the interior of a modern space with large windows offering a view of city buildings and an elevated road. Two round tables with chairs are visible, one on the left and one on the right. On the tables, there are hand sanitizers, small baskets, and what appear to be paper products. A stack of paper towels is on the floor near the left table. The overall ambiance is clean and minimalist, with wooden flooring and a grey, slatted window frame.

Mall Entrance Notice

Three signs are displayed on a glass surface. The leftmost sign indicates "ENTRANCE TO MALL VIA TAXI STAND" with a red arrow pointing left. The middle sign is a "NOTICE" stating that an entrance has been closed due to Safe Management Measures and directs visitors to alternative entrances as per an attached floor plan. The rightmost sign, also with a floor plan, states "ACCESS CLOSED USE ALTERNATIVE ROUTES". The signs are branded with "CapitalLand" and "westgate". In the background, store fronts are visible, including "PANDORA" and "SAMSUNG".

Mall Entrance Signage

A sign at the entrance of a mall indicates different levels and their offerings: B1 for Food Court and Amusement/Electronics, and B2 for Supermarket. A separate sign displays information about TraceTogether check-in with a QR code and instructions. A hand sanitizer dispenser is visible on a small table. The mall's name, 'westgate', is visible on a black barrier tape.

Queue Display and News Screen

A large screen displays a queue number system with numbers like 2003, 1002, 1004, 2002, and 1003, along with corresponding counter numbers. Below this, another section shows a news report with the headline "INVASION OF UKRAINE" and a message about no internet connection. The background shows a modern interior with tables, chairs, and numbered counters labeled 1, 2, and 3.

Modern Skyscraper and Street Sign

A tall, modern skyscraper with a glass facade dominates the background, partially obscured by lush green trees and foliage in the foreground. A street sign reading "Gateway Dr" is visible on a pole. The sky is overcast.

Waiting Area with Screens

A modern waiting area with sleek, modular seating and large screens mounted on a textured wall. Blue stanchion ropes guide visitors through the space. The floor is polished wood, reflecting the overhead lighting.

Samsung Galaxy UV Steriliser Service Sign

A sign advertising the Galaxy UV Steriliser Service for Samsung users, which is a complimentary service using the ITFIT UV Steriliser with Wireless Charging. The sign details the three-step process for using the steriliser and includes an image of the steriliser. The Samsung logo is visible at the top right of the sign. The sign is placed on a blue circular mat with arrows indicating direction.

Smartphone charging

A smartphone with a dark screen is shown, plugged in and charging. The screen displays a battery icon indicating 100% charge and the text "Fully charged". The phone is in a patterned case.

Samsung Accessories Display

A wall display filled with various Samsung phone cases and accessories. In the foreground, a large illuminated 'Note 8' sign is prominent. Several Samsung phones and a smartwatch are displayed on a white counter. Promotional brochures for Samsung products are also visible.

Samsung Relocation Notice

A blue and white sign announcing the relocation of the Samsung Experience Store Westgate. The notice states that the new store will officially open on September 12, 2025, at JEM #01-41.

Interior view with city skyline

View from inside a building, looking out through a slatted window. The reflection in the window shows people and furniture. Outside, a modern city skyline with tall buildings and a highway overpass is visible under a cloudy sky. A round table with a hand sanitizer bottle and a placemat is in the foreground.

Samsung Screen Display

A Samsung screen displays news and information. The top portion shows the Samsung logo. Below that, text reads "Missed Queue:". Further down, a location tag "SAN FRANCISCO" is visible, followed by a news segment featuring "CHLOE CHOO" and text about "CNA in China: Ex-finance min". A Twitter handle "@ChloeChooCNA" is also displayed. The screen is mounted on a textured wall, with a glimpse of a modern interior featuring concrete walls, wooden flooring, and black tiled accents.

Samsung Smartphone

A silver Samsung smartphone with a holographic effect on its back is shown lying on a light-colored surface. The camera module is visible on the top left, and the Samsung logo is centered on the back. The holographic effect creates a rainbow of colors across the phone's surface.

Samsung Service Kiosk and Brochure Stand

A Samsung branded service kiosk with a touchscreen interface is shown next to a brochure stand displaying Samsung product information. The kiosk has options for Appointment, Repair, Collection, and Concierge. The brochure stand contains various pamphlets and flyers, including information on Samsung Galaxy phones and Gear 360. A sign above the kiosk reads "Please wait for your service number".

Repair Quotation Form

A screenshot of a mobile application form for submitting a repair quotation for damaged items. The form includes fields for a repair quotation, an original invoice, and other supporting documents. A 'Next' button is visible at the bottom of the screen.

Samsung Store Interior

The interior of a Samsung store with a registration desk and seating area. A sign indicates that services are strictly by appointment only and provides a QR code to book an appointment. There are large screens on the walls displaying content.

Samsung Service Centre Operating Hours during Chinese New Year Period

A notice from Samsung detailing revised operating hours for their service centers and drop-off/collection points during the Chinese New Year period in 2020. It lists hours for Plaza Singapura, Westgate, Vivo City, Causeway Point, and Jurong Point from January 24th to January 27th.

Queue Display

A digital screen displays a queue number system with numbers like 2006, 2005, 2003, and 2002, each with a count of 2. Below the queue numbers, it reads "Missed Queue: 2004". A woman wearing a mask and a name tag that reads "Doris" is visible in the foreground, appearing to be working at a counter.

Galaxy Customer Service Area

A customer service area with a large "Galaxy" sign and a screen displaying customer queue numbers. Several customers and staff members are visible at the counter.

Waiting Area

People are sitting on a bench in a modern waiting area. The walls are gray and the floor is wooden. There are lights on the ceiling and a vertical light strip on the right wall. A social distancing sign is visible on the left wall. Through the open doors, a street scene can be seen.

Smartphone Camera Lenses

A close-up view of the camera module on the back of a smartphone. Multiple lenses and sensors are visible, with reflections on their surfaces. A thumb is partially visible on the left side of the frame.

Modern store interior with large windows

The image shows the interior of a modern store with large windows that reflect the sky and buildings outside. Inside, there are round tables with chairs, a laptop, and hand sanitizer on one table. In the reflection on the windows, several people can be seen interacting with displays or staff. Large, illuminated letters spelling out "SAMSUNG" are visible on the left side of the interior, mounted on the wall behind the windows. A sign with the number "4" is visible at the top of the image.

Close-up of a smartphone

A close-up shot of a person holding a smartphone. The phone has a two-tone design, with a black section and a cream-colored section. The black section appears to be a screen or a camera module, with two circular lenses visible. There are some minor scratches on the black surface. The background is blurred, showing a person in a dark top.

Samsung Operating Hours Notice

A notice detailing the revised operating hours for Samsung Service Centres and Mobile Devices Drop-off & Collection Points, effective from April 1, 2016. It lists addresses and operating times for various Samsung locations in Singapore.

Smartphone Camera Array

A close-up view of the rear camera array of a smartphone, featuring multiple lenses and a flash. A thumb is visible on the left side of the frame, partially obscuring the edge of the device. The background is blurred, showing hints of a screen with colorful, abstract patterns.

Wireless Earbuds

A pair of black wireless earbuds in an open charging case, set against a bright blue background. The earbuds are placed inside the case, and a small red indicator light is visible between them.

Black smartphone on a white surface

A black smartphone with a large, dark screen is placed on a white surface. The phone has a slim profile with a metallic bezel. A small camera lens is visible at the top center of the screen. The lighting creates reflections on the phone's surface.

Panda Sculptures

A group of five panda sculptures are arranged on a patch of artificial grass in front of a modern glass-fronted building. Four of the pandas are in the foreground, with one larger panda in the background. Some of the pandas are painted with colorful abstract designs. A sign is visible to the right of the sculptures.

Modern seating area with laptops

A modern seating area with several round tables and chairs. Laptops are placed on some of the tables, suggesting a co-working space or a tech-focused lounge. The area has large windows with blinds, and the exterior view shows buildings under construction or renovation. Numbered signs (3 and 4) are visible, possibly indicating service points or zones.

UV Sanitizer Box with Wireless Charger

An open white UV sanitizer box with a grey interior sits on a wooden surface. The interior has a grid of raised bumps and a circular symbol indicating a wireless charger. There are also metal components visible on the sides. In the background, the legs of a black stool and a wood-patterned floor are visible.

Outdoor shopping mall walkway

An outdoor walkway in a modern shopping mall with glass-fronted stores and a covered ceiling. On the left, a store with a sign reading "24-Hour Linkway to Boon Lay Way" is visible. To the right, a Samsung store displays advertisements for Galaxy Z Fold5 and Flip5. Other shops and people are seen in the background.

Westgate Tower and Capital Mall

A wide shot of a modern urban landscape featuring Westgate Tower and Capital Mall. The buildings are characterized by their glass facades and contemporary architecture. Lush green trees and landscaping surround the structures, with a road and traffic signals in the foreground. The sky is overcast.

Samsung branded doll phone stand

A black phone stand with the Samsung logo is holding a doll dressed in traditional Korean attire. The doll has a black wig with yellow accents and a red and yellow hanbok.

Modern electronics store interior

The interior of a modern electronics store with a registration counter on the right. Large screens display advertisements and information. The store has a clean, minimalist design with concrete-like walls and wooden floors. There are a few seating areas with chairs and tables.

Samsung Service Plaza Waiting Area

A wall with a lit

Samsung Service Plaza Queue Display

A digital display shows a queue management system for Samsung Service Plaza. It lists numbers currently being served and their corresponding counters. Below this, missed queue numbers are displayed, along with an estimated waiting time for a Galaxy Fold. The display also includes instructions on how to book an appointment via Samsung Members.

Phone overheating warning

A smartphone screen displays a warning icon indicating that the device is overheating. The icon is a yellow triangle with a red thermometer inside, enclosed in a white circle.

Capital Tower and Westgate Mall

A view of the Capital Tower building and the Westgate Mall complex on a cloudy day. The buildings are modern, with glass facades and architectural details. Lush green trees and landscaping surround the base of the buildings. Cars and a motorcycle are visible on the road in front of the mall entrance.

Smartphone Camera Lenses

A close-up, angled view of the camera module on the back of a black smartphone. Several lenses and sensors are visible, including a prominent circular lens at the top with a reflective surface. Other circular elements, some with visible lenses and one with a red light, are arranged below. The surface appears slightly smudged and scratched.

Steamed Fish Dish

A whole steamed fish is presented in a dark rectangular pan, covered in a savory broth. The fish is garnished with sliced garlic, chopped scallions, red chili peppers, carrots, and zucchini. A large serving spoon rests on the right side of the pan. In the background, there are plates, chopsticks, and a jar of what appears to be salt. A red box with Chinese characters is visible on the left.

Street sign and modern buildings

A street sign reading "Gateway Dr" is visible in front of modern, glass-facade buildings and residential towers. Lush greenery lines the street, with trees and bushes obscuring the lower portions of the buildings. The sky is overcast.

Samsung Members Signage

A sign for Samsung Members is displayed on a counter, with a laptop and hand sanitizer. Large metallic letters spelling "SAMSUNG" are visible in the background, reflecting the exterior view of buildings and a construction site.

Modern interior with city view

Interior of a modern space with large windows offering a view of a city skyline and an elevated highway. Inside, there are round tables with chairs, laptops, and tablets. A large, reflective sign with the letters "SAMSUNG" is visible on the wall. The lighting suggests it is either early morning or late evening.

Samsung Service Center Waiting Area

A digital display shows a queue number and counter assignment for Samsung. The waiting area has a modern design with wooden floors and a counter with stools in the background. Numbered signs (1, 2, 3, 7) are visible on the ceiling.