Jay Lim
I think all outlets are well standard organised. No long Q, probably it's not a hot spot.
Location: 2 Jurong East Street 21, #02 - 63 IMM Building, Singapore 609601
Floor 1 · IMM Building
Official lottery and sports betting outlet providing regulated gaming at IMM.
Official lottery and sports betting outlet providing regulated gaming at IMM.
Singapore Pools at IMM is the nation's trusted destination for legal lottery and sports betting services, operating under strict regulatory standards to ensure fair play and responsible gaming. The outlet offers a comprehensive range of options including TOTO, 4D, and sports betting on football and motor racing, all managed with transparency and integrity. Staff are trained to provide guidance on game rules, odds, and responsible gaming practices, ensuring a positive experience for all customers. The outlet opens early and closes at 8pm daily, accommodating both morning regulars and after-work visitors. Proceeds from Singapore Pools contribute to community funding and national development, making every ticket part of a larger social purpose. Located on level two of IMM, the branch provides a convenient, regulated gaming option for Jurong East residents who enjoy the occasional flutter in a safe, official environment.Based on 142 Google reviews
Based on customer ratings
Based on customer ratings
Jay Lim
I think all outlets are well standard organised. No long Q, probably it's not a hot spot.
venlera lim
2 sibei rude staffs at the counter on 10 february 2022, around 6:45pm. no patience, that was my first time buying and the staffs talked to me so rudely when I told them what I wanted politely. they even scolded me because i did not know …
SL L
Visited this Jem outlet sun 17th Nov evening and attended by very ill manner aunt. Hope this center able to get better service staffs to attend to customers
CCS
It's probably the hottest SPPL outlet in the West. Day in the day out long queue formed. Yet the counter staff members are always cool as cucumbers and ever cheerful. …
Mohd Sultan
Last week I went to your imm pool . This old woman so rude. Ask me to speak loudly. This woman old Rdy go and check your ear lah .why you shout at peoples . I saw her few times she s very rude . No manners how to do coustmer service.
No positive reviews yet.
Singapore Pools
Singapore Pools
A Singapore Pools outlet with customers queuing. A large pink poster advertises a TOTO Group 1 Prize of 2.2 Million. The outlet has a red and white interior with glass partitions and numbered service windows.
Customer Service Counter
A person in a green shirt stands at a counter, facing a woman wearing glasses and a mask. The woman is behind a glass partition, and appears to be a service worker. There is a hand sanitizer dispenser on the counter. Behind the woman, there are some signs with numbers 30, 12, and 10.
Lottery Retailer
A group of people are standing in line inside a lottery retailer. A large sign advertises a Toto Group 1 prize of 4 Million. There are screens displaying numbers in the background and brochures on the right side of the image.
Digital Displays and Counter Area
Three digital screens are mounted on a wall above a white cabinet. The screens display information, possibly menus or service options, with text and some graphics. Below the screens, a white countertop extends, and a pencil holder with pens is visible. The cabinet has several doors and drawers. To the left, a counter with a glass partition is partially visible, with a "CLOSED" sign in Chinese characters. The floor is light-colored wood laminate.
Singapore Pools Store
A view of the interior of a Singapore Pools store with customers and staff. There are counters with computers and screens, and a queueing system in place. Promotional banners and signage are visible.
People queuing at a service counter
A group of people are standing in a queue at a service counter. There are several screens displaying information behind the counter. A cardboard cutout of a man in uniform stands to the left of the frame. Queue barriers are set up to guide the line.
People at a counter with screens
Three men are standing at a counter in what appears to be an office or service area. Behind them, multiple screens display rows of data, possibly stock market information or financial data. One man in a yellow shirt is looking down at the counter. Another man in a black shirt is also looking down. The third man, in a white shirt, is writing on a document at the counter. To the right, there is a white door with a window and a keypad entry system. A queue barrier is visible in the foreground.
Singapore Pools Entrance
A red wall with the Singapore Pools logo and signage. A cutout of a person holding a sign that says "LET'S CREATE A RESPONSIBLE GAMING ENVIRONMENT TOGETHER" is also visible. To the right, there is a white door with a keypad and a sign indicating business operating hours.
People at a Service Counter
A group of people are standing in line at a service counter with numbered windows. Some individuals are interacting with staff behind the counter, while others are waiting their turn. The counter appears to be in a public indoor space, possibly a mall or a government service center. A sign for "Singapore Pools" is visible in the background.
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