Loki
Visited on a relatively quiet weekday around 2+pm, yet the entire process took about 40 minutes, which felt unnecessarily long. Customer service at the reception was poor — I was sent to the ATM to check something, only to be told afterward …
Location: 1 Jurong West Central 2, #01-16C, Singapore 648886
Floor 1 · Jurong Point
Full-service UOB bank branch at Jurong Point offering personal, business, and digital banking.
Full-service UOB bank branch at Jurong Point offering personal, business, and digital banking.
UOB Jurong Point Branch provides comprehensive banking services to Singapore's western region within the convenience of a major shopping centre. As part of UOB's extensive islandwide network, this full-service branch handles everything from personal account opening and loan applications to business banking, investment products, and insurance services. The modern facility features efficient queue management systems that allow customers to obtain remote queue numbers via website, app, or SMS, minimising waiting times and respecting busy schedules. The branch operates Monday to Friday from 11am to 6pm and Saturday from 11am to 4:30pm, with Sunday closures. Services are supported by UOB's robust digital platforms including the TMRW app, which complements in-branch banking with seamless mobile account management. The mall location makes it practical to combine banking errands with shopping, dining, or grocery runs, eliminating the need for a separate trip to a standalone banking district. Visit UOB at Jurong Point for banking that fits into your lifestyle. With its professional staff, comprehensive services, and strategically convenient setting, it remains a pillar of financial accessibility for western Singapore residents and businesses.Based on 208 Google reviews
Based on customer ratings
Based on customer ratings
Loki
Visited on a relatively quiet weekday around 2+pm, yet the entire process took about 40 minutes, which felt unnecessarily long. Customer service at the reception was poor — I was sent to the ATM to check something, only to be told afterward …
Benedict Correya
A well-managed UOB branch inside Jurong Point. The staff are polite, helpful, and handle requests efficiently. The location is convenient for anyone living or shopping in the area. Overall, a smooth and pleasant banking experience.
Stella Wee
I am writing to express my since thanks to Calvin Pang at your Jurong point branch counter on 26 Jan, when we need help to close my husband newly open account immediately. Calvin was very patient, extremely supportive and efficiently during his processing after we explained to him, and the account closure was successful done. I was truly appreciate Calvin for his kind attention to us.
Y
Applause to the UOB staff for the CNY pop up atm that attended to the chaotic queue professionally. The queue arrangement could be better but I believe the staffs are trying their best to attend to everyone needs. Reassured that there’s no …
Pamela Wong
A very busy branch but Ms. Toh went above and beyond to help me with a less straight forward closure of an account. Sending my appreciation here.
UOB Branch - Jurong Point Branch
Jurong Point Shopping Centre
The exterior facade of Jurong Point Shopping Centre, a large building with multiple retail outlets. Prominent signage for Jurong Point is visible, along with logos for UOB, Daiso, and Harvey Norman. The building has a modern design with a white exterior and decorative panels.
UOB Bank Entrance
The exterior of a UOB bank branch with glass doors and a large blue panel displaying the UOB logo. A bird is perched on the awning above the entrance.
UOB Bank Entrance
The exterior of a UOB bank branch features a prominent blue panel with the UOB logo in red and white neon. The entrance is flanked by decorative panels with vertical wooden slats and green moss accents, set against a background of frosted glass and black metal framing.
United Overseas Bank Limited
The exterior of a United Overseas Bank branch at Jurong Point. A notice is displayed on the glass door regarding an early closure on October 28, 2022. Security cameras are indicated on the premises.
Jurong Point Shopping Centre
The exterior facade of Jurong Point Shopping Centre, with prominent signage including 'Jurong Point', 'COURTS', and 'BHG'. A cherry picker is visible to the right, suggesting maintenance work.
UOB Bank Branch
The exterior of a UOB bank branch with a large blue sign displaying the UOB logo and name. Several people are visible inside the branch, and there are digital displays and informational posters. The entrance is brightly lit.
UOB Bank
The exterior of a UOB bank branch with a large illuminated sign displaying "UOB" and Chinese characters. Glass doors lead into the bank where staff can be seen behind a counter. A promotional poster for a UOB card is displayed outside.
UOB Bank
The exterior of a UOB bank branch with a large blue illuminated sign displaying the UOB logo and Chinese characters for "Dahua Bank". Glass doors and windows reveal the interior of the bank, including counters and seating areas. A digital display board outside the entrance advertises a 1.00% fixed deposit rate.
UOB Bank Branch
The exterior of a UOB bank branch with a large blue sign displaying the UOB logo. Inside, there is a reception desk, digital displays, and decorative green walls. A cartoon dinosaur mascot is also visible.
UOB Bank
The exterior of a UOB bank branch is visible, with a prominent blue sign displaying the UOB logo and Chinese characters. Inside, a counter with staff assisting customers can be seen. To the left, a digital display shows information about the UOB Business app.
UOB Bank
The exterior of a UOB bank branch with a large blue sign displaying the UOB logo and Chinese characters. Glass doors and windows reveal the interior where customers are being served at a counter. A digital display outside shows an advertisement.
UOB Cheque Deposit
A UOB bank's exterior signage indicating a cheque deposit only service. The sign displays the UOB logo and instructions in English and Chinese regarding cheque deposits, including cut-off times and required information on the cheque.
Bulk Cash Deposit Machine
A UOB Bulk Cash Deposit machine with instructions displayed on its screen. A notice about the introduction of the new machine is attached to the side. The machine has a screen, a slot for scanning barcodes, and a deposit drawer.
Notice of New Bulk Cash Machine Installation
A notice from UOB Bank informing customers about the introduction of new Bulk Cash Machines for corporate customers with Deposit Service. The machines are available 24-hours at the autolobby and have also been installed at 14 specific UOB branches listed. Contact information for further assistance is provided.
Bank Lobby with Q Ticket Machine
A bank lobby featuring a white reception desk, a Q Ticket machine, and a vertical green wall with the UOB logo. A digital display screen is visible on the right.
Bank Interior with Digital Displays
The image shows the interior of a bank branch. A digital display on the left promotes "UOB TMRW" and features plush toys. Further inside, a counter area is visible with staff behind it. Another digital screen displays a queue number system and service information. A green bin with the UOB logo is also present.
UOB Bank Entrance
The image shows the entrance to a UOB bank branch. A large blue wall features the UOB logo. To the right, a decorative wall with vertical wooden slats and moss is visible. A cartoon dinosaur mascot with a sign about scam prevention stands near the entrance. A digital screen displays a scam alert message.
Office Waiting Area
An indoor scene depicting a waiting area with several individuals. In the foreground, a person is partially obscured by a partition. Further back, a man stands with his arms crossed, looking towards the camera. To his right, a woman sits at a desk, looking down at her phone. The space features wood-paneled walls, tiled flooring, and modern lighting.
Payment Terminal and Sign
A close-up view of a payment terminal and a sign that reads "Currently serving a customer." The HP logo is visible on a monitor in the background. A person's hand holding a pen is also visible on the left side of the image.
UOB Jurong Point Branch Information
This is a sign providing information about the UOB Jurong Point Branch. It details the operating hours: Mondays to Fridays from 11:00 am to 6:00 pm, and Saturdays from 11:00 am to 4:30 pm. The branch is closed on Sundays and Public Holidays. Services offered include Counter Service, SME Banking, and Investments, Insurance & Loans. It also mentions 24-Hour Services via UOB TMRW, a hotline number 1800 222 2121, and the website www.uob.com.sg. The sign encourages scanning a QR code for paperless queue numbers and provides information about video and audio surveillance for security. It includes a warning about scams and a hotline number for reporting suspicious activity. A brochure about "and on the go" banking services is partially visible on the left.
Numbered booths
A view of numbered booths, with '11' and '12' clearly visible on dark blue partitions. The booths are arranged in a row, with wooden paneling on the left and a curved walkway. A round wooden table is in the foreground. The ceiling has recessed lighting and air vents.
Queue Display
A digital screen displays queue numbers for various services, including Counter Services, Fixed Deposit, Account Opening, and Other Services. It also shows a 'Missed Q' section. Below the main display, a message advises customers who missed their turn to approach the Service Manager for assistance.
Bank ATMs and Deposit Machines
A row of UOB branded banking machines, including ATMs, note deposit machines, and a bulk cash bag deposit machine. The machines are blue and white, with screens displaying various banking options. Some machines have signage indicating services like "ATM/Notes Deposit/Passbook Update" and "Cheque deposit for UOB account". There are also signs indicating that OCBC ATM & Debit Cards are accepted.
Bank Queue Display
A digital display shows numbers being served in a bank. Several people are visible, some waiting in line and one interacting with a touch screen kiosk. The UOB logo is visible on a sign.
United Overseas Bank Limited Jurong Point Information
This is a sign displaying operating hours and services for United Overseas Bank Limited at Jurong Point. It details Counter Service/Business Banking Service hours from Monday to Friday (11:00 AM - 6:00 PM) and Saturdays (11:00 AM - 4:00 PM), closed on Sundays and Public Holidays. Wealth Management Service hours are Monday to Friday (11:00 AM - 8:00 PM) and Saturdays (11:00 AM - 6:00 PM), also closed on Sundays and Public Holidays. It also provides a 24-hour customer service hotline and website (uob.com.sg), and indicates that security cameras are on the premises. The sign includes information in both English and Chinese.
Foreign Currency and Account Rates Display
A digital display screen shows foreign currency exchange rates and account interest rates. The screen is mounted in a wall niche above a wooden counter. The date displayed is September 3, 2024.
UOB Logo and Interior Decor
A close-up view of a UOB logo displayed on a bright blue, reflective surface. The logo consists of a stylized red and yellow symbol followed by the white text 'UOB'. To the right of the logo, a decorative wall features vertical wooden slats interspersed with lush green moss. In the background, a person is partially visible, and reflections of people can be seen on the blue surface, suggesting an indoor environment.
People at a Welcome Desk
Several people are standing in line at a welcome desk. The desk has a sign that says "Welcome". The background features a decorative wall with vertical wooden slats and green moss-like panels. There are also informational signs on stands in the foreground.
Bank Interior with Queue Displays
Interior view of a bank branch with multiple service counters and digital queue displays. A large banner on the back wall reads "Bank with ease, 24/7 on our all-in-one app." Several customers are being served at the counters. Floor markings indicate social distancing guidelines. A UOB branded recycling bin is visible on the right.
People waiting in a line
A group of people are waiting in a line inside a building. Some are sitting on a bench, while others are standing. The floor is tiled, and the walls are white. The lighting appears to be from overhead fluorescent lights.
Queue Display
A digital display shows queue numbers for different services. Under 'Counter Services', numbers like 8006, 9006, and 9005 are listed with corresponding digits. 'Account Opening' is a category with numbers 2012 and 2011. 'Other Services' lists numbers such as 306, 305, 303, and 302, all followed by 'QS'. The 'Missed Q' column shows numbers like 304, 1003, 8000, and 9000. A message at the bottom reads 'Please approach our staff for assistance'. Two people are visible in the foreground, one interacting with a staff member wearing a mask and suit.
People at Service Counters
Several people are standing at a counter, appearing to be waiting for service. There are screens displaying images above the counter, and signs indicating "Priority Service" with numbers 7 and 8. The counter has a wood-grain finish. The lighting is bright, with recessed square lights in the ceiling.
KTV Studio and Bank Entrance
A view of a shopping mall corridor with two businesses visible. On the left, the entrance to TEOHENG FAMILY KTV STUDIO is illuminated by neon lights. To the right, the entrance to UOB bank is marked by a large blue sign. People are queuing inside the bank. A red Coca-Cola refrigerator is visible next to the KTV studio entrance.
United Overseas Bank Limited Jurong Point Information
A sign displaying operating hours and services for United Overseas Bank Limited at Jurong Point. It includes details for Counter Service/Business Banking Service and Wealth Management Service, with hours listed for weekdays and Saturdays, and notes that the bank is closed on Sundays and Public Holidays. A 24-hour customer service hotline and website are also provided. The sign also indicates that security cameras are on the premises and shows icons representing no smoking, no helmets, no hats, and no sunglasses.
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